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Returns and Exchanges

If you change your mind, you can return your item to us within 14 days of delivery. All returned items, must be in an unworn, re-sellable condition with all tags attached. If you want to request an exchange or refund, you should email to service@basoles.com. The buyers are responsible for return shipping cost and shipping cost.

Exchanges and refunds will be processed within 3 - 5 working days of receiving your return depending on stock levels.