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Delivery Information

Wordwide Delivery

We ship Worldwide with DHL and TNT EXPRESS! All parcels can be tracked online and require a signature upon delivery to ensure your new products gets to you safely.

Once dispatched, our worldwide delivery is usually 1-2 days however some locations may take a little longer, we do our best to get your item to you as soon as possible and keep you updated along the way.

Delivery Fee

Worldwide Express Delivery with DHL&TNT Express is €15. 

Returns and Exchanges

We hope you love your BASOLES, however if you are not satisfied, you may request a return or exchange within 14 days of receiving your order by emailing

Once your request has been confirmed, you can then send your items back to us. The buyers are responsible for return shipping cost and shipping cost. As soon as we receive your parcel, we will deduct the shipping cost and refund rest of your payment. 

If you would like more information on shipping or returns, please email